Ulta Beauty - Parma, Ohio

Indirizzo: 7735 W Ridgewood Dr, Parma, OH 44129.
Telefono: 08881283.
Sito web: ulta.com.
Specialità: Negozio di cosmetici, Centro estetico, Parrucchiere.
Altri dati di interesse: Ritiro all'esterno, Consegna a domicilio, Ritiro in negozio, Acquisti in negozio, Servizi in loco, Consegna in giornata, Ingresso accessibile in sedia a rotelle, Parcheggio accessibile in sedia a rotelle, Wi-Fi, Wi-Fi, Visita veloce, Assegni, Carte di debito, Pagamenti mobile tramite NFC, Solo contanti, Carte di credito.
Opinioni: Questa azienda ha 525 recensioni su Google My Business.
Media delle opinioni: 4.3/5.

Posizione di Ulta Beauty

Ulta Beauty è un'azienda specializzata in cosmetici, centro estetico e parrucchiere, situata all'indirizzo 7735 W Ridgewood Dr, Parma, OH 44129. Con una media di opinioni di 4.3/5 basata su 525 recensioni su Google My Business, questo negozio è altamente considerato dalla sua clientela.

Ulta Beauty offre una vasta gamma di servizi, tra cui il ritiro all'esterno, la consegna a domicilio, il ritiro in negozio, gli acquisti in negozio, i servizi in loco, la consegna in giornata, l'ingresso accessibile in sedia a rotelle, il parcheggio accessibile in sedia a rotelle, il Wi-Fi, la visita veloce, l'accettazione di assegni, carte di debito, pagamenti mobile tramite NFC, solo contanti e carte di credito.

Per quanto riguarda la specialità dell'azienda, Ulta Beauty offre una vasta selezione di prodotti di bellezza di oltre 500 marchi, tra cui cosmetici, cure per la pelle, prodotti per capelli, prodotti per unghie e molto altro ancora. L'azienda si distingue per il suo personale esperto e competente, in grado di offrire consigli personalizzati per soddisfare le esigenze di ciascun cliente.

Se stai cercando un centro estetico o un parrucchiere di fiducia, Ulta Beauty è la scelta giusta per te. Il loro team di professionisti della bellezza è altamente qualificato e offre una vasta gamma di servizi, tra cui tagli di capelli, colorazioni, styling, manicure, pedicure e trattamenti per la pelle.

Inoltre, Ulta Beauty offre la possibilità di effettuare acquisti in negozio, ritirare gli ordini online in negozio o ricevere la consegna a domicilio. L'azienda si impegna a fornire un'esperienza di shopping conveniente e senza stress, con la possibilità di scegliere il metodo di acquisto più adatto alle tue esigenze.

Recensioni di Ulta Beauty

Ulta Beauty - Parma, Ohio
Kris Levi
5/5

Alex helped us out today for our daughter's birthday ? here in the Parma Ulta! She was amazing and made us want to come back. Can't speak highly enough of great customer service. Yup, was so good we posted a review ?.

Ulta Beauty - Parma, Ohio
Alessondra M
2/5

Ugh! I hate coming to make up stores like this one. No offers to help you and suddenly disappear when you look up for help. I really want to find a nice foundation but I can’t seem to get any assistance. Also the line is out the door with only two cashiers though I saw at least two other employees when I first walked in! I won’t come back here you shouldn’t either

Ulta Beauty - Parma, Ohio
Brittany G
1/5

As I have seen in previous reviews, if you are a person of color you will not get customer service here. This is so true! It’s a shame because I really love Ulta and I’ve been shopping whether online or in person for years. My best friend decided to treat me for my birthday and take me shopping. As soon as we walked in, no greeting. The employee definitely saw us because we were looking at each other. We walked around picking up things for about a hour. Not one person asked us if we needed help. We then got to the perfume section in which I had to find an employee to ask a question. She answered and then walked away. Didn’t ask if we wanted the perfume out the case or anything. Another employee passed us without a word and then decided to say very loudly that she just wants to go home. Literally 5 employees and not one said anything to us! At this point I was just so annoyed that me and my friend just decided to put all the stuff down and leave the store. We had well over $300 worth of items but I refuse to give this location any kind of money. Btw there was another person of color who had to ask us for help to match her foundation because the employees wouldn’t come over to see if she needed help. And the other customers who were not of color, they were definitely greeted and even an employee was walking around with them joking and making small talk. This was such a horrible experience and I will not be returning.

Ulta Beauty - Parma, Ohio
Maria
3/5

The store is usually clean and organized. It is annoying to have to squeeze by displays that are in the middle of the aisle (toward the front, too, so everyone gets bottlenecked in that section), but whatever, I can deal with that. What I find ridiculous, especially as someone that worked retail for 8 years, is associates talking to each other on the floor, over customers, aisles across from each other, about PERSONAL things. Why am I a part of your dinner ordering decision? Why do I need to know that you are debating what size of fries to buy as I'm smelling the perfumes? They're practically shouting across the store to each other. This has happened twice now, which makes me think it's a training issue (I don't think this is exclusive to Ulta; I think retail training has declined rapidly across the industry). You have walkies for a reason! The reason is for customer assistance, but if you must discuss your dinner order or personal topics, use the walkies! Your loud conversations amongst the customers are impacting the shopping experience of said customers. At the end of the day, I was greeted, found what I needed, checked in on, and had a smooth checkout. I will continue to shop at this location, as this is a relatively small issue and not super impactful in terms of my decision making. However, it is annoying and could be a good thing to work on!

Ulta Beauty - Parma, Ohio
Eric Wright
5/5

As soon as I walked in I was greeted and helped instantly on my big order I had no clue where to find a single thing I didn't even say that the lady jus started helping and 2 things she couldn't find two more employees jumped right in and helped right away..also store was very busy...Best customer service/experience I've ever had!!! Thankyou very much!!!

Ulta Beauty - Parma, Ohio
Brittany Netherly
1/5

If you are a person of color, please take your business elsewhere. I've frequently shopped here and each time I watch as the sales associates greet everyone else but me. When I brought this to the managers attention, she apologized for the behavior of the staff and offered me a free gift, but the only acceptable gift is changed behavior. Do better! If you go through the reviews, you’ll see other people sharing the same sentiment, so clearly this is a pattern with this location.

Ulta Beauty - Parma, Ohio
Maria G
5/5

Booked a partial hi lite with Tatiana, she did a phenomenal job. She took her time and was able to get my hilites just right, I bought a sample of my hair extensions and she was able to tone my hair to match PERFECTLY. Great job by Tatiana.

Ulta Beauty - Parma, Ohio
Tiana Watkins
1/5

Yesterday was my third time coming to this Ulta location and it’s literally been the same experience all three times! Walked through the door and said “hello” but no one spoke back, I walked in circles looking for a particular perfume and no one asked me if I needed help or was looking for a certain item even though I locked eyes with associates as they walked past me!! The atmosphere is not a “comfortable/friendly” it’s more like a “get what you need and get the hell out”!! This has happened ALL THREE TIMES that I’ve shopped at this location. Maybe your experience is or could be different from mine, maybe it’ll be be a better experience for you if you have the right skin complexion.. Idk but I won’t be shopping at this location in particular ever again. If it bothers/irritates you to be courteous to your customers then DON’T work in retail.

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